What We Do

Critical Intervention Coaching…

When Your Need Is Urgent And What To Do About It …

When you are at a juncture that requires immediate action and are unsure of how to proceed yourself this is when the role of Critical Intervention Coaching may be the lifesaver you’re searching for in that moment.

Critical Intervention Coaching is distinct from both Developmental Coaching and Project/Outcome Based Coaching. The main distinction in Critical Intervention Coaching is the time frame is minimal to non-existent, i.e.: You need and want help, and you need it right now. When you are in a situation like this you don’t have the luxury of time to contemplate endless options or to build new, additional, deep resources before you take action.

How Critical Intervention Coaching Works:

The main thrust of Critical Intervention Coaching is to create solutions on the go, literally often as the situation or circumstances are unfolding in real time. This requires that your coach advisor stays very close to you, and your coach remains available at a moment’s notice if necessary.

This is a very intimate relationship that requires deep skill to access the situation and circumstance in the briefest amount of time and to strategize just as quickly to arrive at reasonable solutions and actions to be taken.

The way we approach Critical Intervention Coaching has a ten-step structure to it:

1. Identify the full sense of the situation “as is”
2. Identify the thrust or direction the situation is most likely to be headed in
3. Establish a best case scenario for the outcome that is most desirable
4. Build a solution experience that defines the actions that can and will be taken first
5. Access the necessary resources to implement the actions decided upon
6. Provide the emotional, mental and strategic support required to take action
7. Bring in additional resources as necessary to create the outcome/s decided upon
8. Continue to manage the process of taking action and updating to remain current
9. Re-access, update and iterate after taking each action or upon accessing new data
10. Define the final outcome to be realized and organize the actions and resources required

The last piece may be the most significant in the chain of steps, i.e.: “Define the final outcome to be realized and organize the actions and resources required” … but, can only be attended to after the initial critical stage has been managed first.

Knowing that there is a sequence to be followed, and having the experience, expertise and discipline to stick with it … or to intentionally ignore it when necessary … is what makes or breaks the success of providing Critical Intervention Coaching. 

Why We Are Your Best Option When It Comes To Critical Intervention Coaching:

We have experience in managing critical events that are personal, professional and organizational in nature over almost three decades of working with clients. It would be an exaggeration to suggest we’ve seen it all … but, only slightly. As experts in handing critical events we know how to manage the sense of panic that tends to accompany them, as well as how to conserve and manage essential resources of time, energy and money.

If you are in a situation that requires Critical Intervetion Coaching please reach out and we will schedule an immediate no cost, no charge, no obligation consultation call to discuss whether our help can make the difference that will make the difference … get the details here:

Critical Intervention Coaching … or

CONTACT JOSEPH DIRECTLY NOW

Group Facilitation & Team Development …

There are things you can learn in a group, or when operating in a team, that are unavailable to you in any other way …

For many years we have put our attention on working with groups and teams to harness the power of collective action and relational awareness. In the process of developing our approach to working with groups and teams we have come to appreciate the uniqueness of them as entities that transcend the individuals that comprise them, and at the same time being a reflection of those same individuals.

What’s The Difference Between A Group And A Team:

The main distinction between a group and a true team is the level of collective agreement to a common outcome. A group may have a loosely agreed upon outcome, e.g.: to support one another’s personal or professional development. A team will typically have a much more focused collective outcome, e.g.: getting a product to market in a specified timeframe and at a specified budget. These distinctions also determine how much the individuals in the group or team are typically willing to submerge their personal agenda to the collective agenda, and how willing they will be to submit to committing to the collective outcome first and foremost, before achieving their personal outcome.

What Makes Group Facilitation And Team Development So Powerful:

What remains the same for groups and teams is that the individuals in them can and do learn from and support one another. Leveraging the learning that is possible in this structure is what excites us most about working in group and team environments. We focus on making the reflective nature of relationships in groups and teams available to the individuals that comprise them ... regardless of whether they have been together for a day or a decade.

Sometimes organizing an ad hoc group for the sole purpose of collective learning creates a supremely powerful experience for the participants when properly and expertly facilitated. We put these groups together for programs like our Foolish Wisdom Group Coaching events that last just one or two days, and despite the short time frame the group dramatically accelerates the amount of learning that becomes possible in this setting.

In cases where teams are the focus of the developmental work we’re delivering a critical factor can be the length of time the team has been together. Often when we encounter teams of long standing our first task is to unravel and unwind the hidden emotional and relational issue that reside beneath the surface, and to reset the “rules” that the team operates under and how they relate to one another.

How We Work With Groups And Teams To Ensure Success:

Establishing the outcome position for groups and teams, and the work we agree to do together at the outset often determines the ultimate success (or failure) of the actions we take. We have a specific process that we’ve developed over decades of working with groups and teams that bring them together very rapidly and then deepens the positive bonds as we continue. This is one of the key aspects of our approach, and our success, in group facilitation and team development.

The other key aspect of our approach is the fundamentally experiential nature of how we work with groups and teams … i.e.: in a real time way using what comes up as the grit for the process.

If you want the most powerful possible learning and development experience available to you, you owe it to yourself to explore the possibilities of working with us in a group or team context … we’re confident you will be amazed at how far you will come in a remarkably short amount of time together.

Organizational Training Design & Delivery …

Full Scale Training Design Capabilities:

Since 1995 we have been designing bespoke training for multi-national corporate clients, and by the end of the 1990s we were responsible for having developed complete curriculums for in-house corporate universities … spanning the gamut from management development, to complete sales training for all levels of professionals and support staff in the organization, to senior executive leadership and board level development.

Today we continue to work with clients internationally to develop both bespoke and semi-custom training, ranging from single programs to complete multi-year training curriculums, including full corporate university offerings.

Experiential Training Design:

Our expertise begins with needs analysis based on determining Key Performance Indicators and valid ways of measuring Training ROI. Then with our clients be determine the best approach to training design based on the best practices of adult learning, but always with an emphasis on experiential learning design.

Our focus is on developing skills that translate into applied expertise in the individuals we design training for regardless of the agreed upon learning outcomes. We also seek to develop programs that encourage and build the foundation for long-term continual self-directed professional development.

Program Materials Development:

Once we have agreed upon a training design, we work with our clients to develop the required materials to support the implementation throughout the organization either at a single level of delivery or multiple levels of delivery based upon the specific client organization needs. Depending on the materials requirements we may agree to take on the creation and production in-house, or we will oversee the development of the materials using best in class outsourced resources.

Program Training Delivery & Post Program Support:

If the training program/s to be delivered are within the scope of our expertise we will also contract to deliver the training at a single site or internationally at many sites, and also develop local language translations using only our our international world-class training consultants.

When the training programs have been successfully delivered we can also work with you to provide post-training review and de-briefing, including things such as follow up in-house training exercises to be used by client training staff or line management to reinforce the training delivery provided by us.